020 8961 8555 (Prestat Head Office)
Mon-Fri 9am-5pm


Deliveries & Returns

  • UK Delivery

    Royal Mail signed for service:

      • Royal Mail 24 (1 to 2 days - including Delivery on Saturday): £7.50

     *Available for orders placed before 1pm Monday to Friday (excluding bank holidays)

    Free delivery for orders over £25

    Prestat online are only processing and dispatching orders once a week on Wednesday until further notice. 

    Please note:
    we are not able to accept orders to addresses containing a PO Box number or FREEPOST addresses.

    Returns Policy

    Chocolates are perishable goods and we are therefore not able to accept the return of these goods for reasons of hygiene.

    We do operate a 100% Satisfaction Guarantee. Chocolates are quite fragile and easily damaged. On very rare occasions, products arrive at their destination damaged or fail to arrive due to an unforeseen delivery issue. Please contact us immediately so that we can discuss an appropriate resolution.

    Further details can be found in our Terms & Conditions.